Which of the following is not one of the 10 principles of servant leadership?

• A. Listening
• B. Empathy
• C. Efficiency
• D. Building community

Answer: (C)

Efficiency is not one of the ten principles of servant leadership. This approach centers on serving others to help them grow, succeed, and feel valued. The principles commonly cited—listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community—all emphasize understanding, caring for people, and creating an environment where collective belonging and development thrive. Listening and empathy focus on truly hearing and sharing with others, while building community aims to foster a sense of connection and shared purpose. Efficiency, though important in many organizational contexts, isn’t a core principle of servant leadership; it can be a byproduct of strong service and growth, but it isn’t what the framework centers on.