Which of the following is NOT a norm associated with Respectful Engagement?

• A. Attentive Listening
• B. Transparency
• C. Conflict Escalation
• D. Open Communication

Answer: (C)

Respectful engagement relies on norms that build trust, psychological safety, and clear collaboration. Attentive listening shows you value others’ ideas and are fully processing what they say. Transparency means being open about information, motives, and decisions that affect the team, which reduces suspicion and hidden agendas. Open communication keeps issues discussed openly and respectfully, helping everyone stay on the same page. Conflict escalation, by contrast, runs counter to this approach. It shifts the focus to rising tension, hostility, or personal attacks instead of addressing the actual concern in a calm, constructive manner. In a culture of respectful engagement, disagreements are handled through thoughtful dialogue, clear information, and mutual respect, not through escalating conflict. That’s why this option isn’t a norm of respectful engagement.