Which statement best describes the impact of a 'trust tax' created by toxic behavior?

• A. It debits from results
• B. It increases team morale
• C. It reduces management oversight
• D. It accelerates decision-making

Answer: (A)

When trust is eroded by toxic behavior, a hidden cost—often called a "trust tax"—drains the team's ability to deliver results. People become more cautious, withhold information, and spend energy managing impressions or politics instead of collaborating effectively. That extra effort and lost momentum subtract from what the team can achieve, so the impact is best described as debiting from results. This dynamic doesn’t raise morale (in fact, it typically lowers it), and it usually increases, or at least complicates, the need for oversight while slowing decision-making rather than speeding it.